Privacy Policy — سياسة الخصوصية

Who we are

Alberto Group is an Egyptian ready-made garment manufacturer and wholesaler, located at Farouqia Buildings G5, Gesr El Suez, Cairo, Egypt. Contact: info@alberto-group.com — +20 128 511 1777.

Data we collect

When you contact us through our Facebook Pages (Messenger), WhatsApp, or Facebook lead forms, we store: your name as shown on Facebook, your Messenger conversation ID (Page-scoped ID), the messages you send us, and information you provide yourself such as shop name, governorate/city, business type and mobile number.

How we use it

Only to reply to you, follow up on your inquiry, send price quotes and product photos, and organize our sales team's work. We do not sell your data or share it with third parties for marketing.

Where it is stored

Data is stored in our customer management system (Odoo) and passes through a cloud service (Cloudflare) only to deliver messages. Access is limited to our sales staff and management.

Retention

We keep your data while we have a business relationship with you, or until you ask us to delete it.

Your rights and data deletion

You can request a copy, correction, or deletion of your data at any time — see our Data Deletion page.

Website orders and payments

When you order from our website we store your name, address, phone number and email only to process and deliver your order. Online payments are processed by a licensed payment gateway; we do not store your card details on our systems.